Tag Archives: Smart phones

20 Questions Product Managers Should Ask about Mobile App Testing

I’ve worked as a product manager on several different types of mobile apps: Android, HTML5, iOS, phone, tablet…but always B2B. Building a new mobile app is a great experience. During testing, changes can be made very quickly to overcome weaknesses of the app.

The most challenging part of building mobile apps is building to the devices. Devices have limitations. Not everyone buys a new, high-priced phone or tablet every two years. Therefore, both the test plan and the project plan for a mobile app are dramatically different from a browser-based version of the same workflow. Product managers need to know the different scenarios in which the user runs the app, and they need to convey that information to the team. Below are some good questions to ask the team:

1. What are some ways we are testing security?

2. How are we testing with different screen sizes?

3. How are we testing the install and uninstall events?

4. Which carriers are we testing with?

5. Are we testing with no storage space available on the device?

6. Are we testing with low battery?

7. Are we testing with “dirty” devices (OS not upgraded, apps not upgraded, generally neglected)?

8. Are we testing with low-priced devices?


9. Are we testing with incoming calls?

10. Are we testing with the devices in different positions, alternating between portrait and landscape?

11. Are we testing with screen covers?

12. Are we testing with different pixel densities?

13. Are we testing using public Wi-Fi, maybe at Starbucks?

14. Are we testing with different screen brightness settings?

15. Are we testing whether we can walk and use the app?

16. Are we testing whether we can use just a thumb to use the app?


17. Are we testing with headphones plugged in to the device?

18. Have we looked at https://appthwack.com for automated testing?

19. Have we looked at http://www.perfectomobile.com for automated testing?

20. Why will people not like using this app?

 

I hope you enjoyed the post. Leave a comment on other questions to ask. For more activities for product management, read the Product Guy Daily. I publish it every morning.

Mobile Optimization for Your Academic Library Website

First, a couple graphs on mobile usage from Mary Meeker…

 

Smart phones and tablets will soon become our primary personal computers.

Mobility strategy will be necessary for:

  • Catalog discovery
  • Library marketing
  • Student account management
  • Siri-like tools for finding things on campus

 

 

When links are close together, users hit the wrong links and become frustrated.

  • A reason to avoid lists of links

 

Don’t

  • Have items that patrons click right next to each other
  • Repurpose a mobile site design from a larger screen layout

 

Do

  • Design from scratch for the small screen sizes you wish to support
  • Use Responsive Web Design for library sites to minimize:
    • Resizing
    • Panning
    • Scrolling

 

Creating a mobile site design or a native mobile app will create a different user experience

  • Here are some examples…

Is USC successful?

 

 

Developing an Android native app:

  • It isn’t difficult to make an Android app
  • Android devices are not very standardized
  • Android apps tend to have a lot more bugs than equivalent iOS apps

Developing an iOS app:

  • Much easier to develop
  • Smaller share of the market

 

Other mobile technologies that academic libraries are beginning to use:

  • ILS-sent text messages about due dates/times, library events, etc.
  • Texting a call number/URL to a mobile device
  • Texting a librarian for reference questions
  • QR codes that send people to parts of the library website