Tag Archives: UX

Top Product Management and UX Articles of 2016

These were my favorite product management and UX articles of 2016. Hope you enjoy!

Product Management

  1. How To Build A Product Roadmap Everyone Understands by @dreasaez

    Read it on Medium

  2. 13 tips for product leaders on distributed teams by @hpalan

    Read it on Medium

  3. 10 Onboarding Lessons from Product Experts by @_pulkitagrawal

    Read it at https://chmln.co/2bAaLq3

  4. A Bad Product Decision by @BrandonMChu

    Read it on Medium

  5. How To Be A Better SaaS Product Manager: 11 Tips From Top SaaS PMs by @authorkate

    Read it at https://www.chargify.com/blog/11-tips-how-to-be-a-better-saas-product-manager

  6. 5 signs your product and UX teams are disconnected by @jimsemick

    Read it at http://blog.invisionapp.com/product-ux-team-collaboration

  7. Finding the Truth Behind MVPs by @lissijean

    Read it at http://melissaperri.com/2016/05/05/finding-the-truth-behind-mvps

  8. Five Steps to Launching a Product in a Hostile Market by @gordontredgold

    Read it at http://www.inc.com/gordon-tredgold/five-steps-to-launching-a-product-in-a-hostile-market.html

  9. Product Managers, Stop Worrying about Building the Wrong Thing on Schedule: A Q&A with Laura Klein by @LisaAbbott

    Read it at http://blog.wootric.com/product-managers-stop-worrying-about-building-the-wrong-thing-on-schedule-a-qa-with-laura-klein

  10. Self Mastery for Product Managers by @johnpeltier

    Read it at http://johnpeltier.com/blog/2016/04/03/self-mastery

UX

  1. It’s 2016 already, how are websites still screwing up these user experiences?! by @troyhunt

    Read it at https://www.troyhunt.com/its-2016-already-how-are-websites-still

  2. Explaining UX with a glass of lemonade by @axbom

    Read it on Medium

  3. Reducing Cognitive Overload For A Better User Experience by @halarewich

    Read it at https://www.smashingmagazine.com/2016/09/reducing-cognitive-overload-for-a-better-user-experience

  4. Designing A Dementia-Friendly Website by @DementiaTweets

    Read it at https://www.smashingmagazine.com/2016/05/designing-a-dementia-friendly-website

  5. Meaningfully Judging Performance in Terms of User Experience by @schoeyfield

    Read it at http://libux.co/meaningfully-judging-performance-terms-user-experience

  6. Accessibility Whack-A-Mole by @scuff_el

    Read it at http://alistapart.com/article/accessibility-whack-a-mole

  7. Erika Hall on evidence-based design and looking beyond data by @JuliaSagar

    Read it at http://www.creativebloq.com/features/erika-hall-on-evidence-based-design-and-looking-beyond-data

  8. Managing Interruptions = Better Digital Product Design by @DrAnnaLCox

    Read it at http://www.mindtheproduct.com/2016/03/managing-interruptions-better-digital-product-design

  9. How Our Product Design Team Conducts Usability Tests Every 2 Weeks by @leemunroe

    Read it on Medium

  10. Buttons in UI Design: The Evolution of Style and Best Practices by @101babich

    Read it on Medium

What did I forget to list? Please leave a comment and let me know!

This post also appears on Medium.

Does a Phase 1/Phase 2 Approach Ever Actually Work?

Alicia Dixon and I interviewed 7 of our favorite product management colleagues on best practices with a phase 1/phase 2 approach. By that, we mean a scenario where a product has features A, B, and C in 2017 and adds features D, E, and F in 2018. How do you avoid getting in over your head? How do you convey this plan in a roadmap?

A special thank you to Nandini Jammi, who helped make the post stylish and clear.

Check out the post here at ProdPad: https://www.prodpad.com/2016/12/phased-rollout-strategy.

After You’ve Launched Your App: Keeping Users Engaged Past Year 1

I’ve asked some of my favorite product management and UX colleagues about best practices for keeping mobile apps successful and fresh past year 1. Read the posts or full e-book by clicking on these links and visiting the blog at UXPin…

Pt. 1: App User Engagement: Expert Advice from @tektalk, @ellenchisa, & @Li_Li_Dhttp://bit.ly/23qq2dN

Pt. 2: App User Engagement: Expert Advice from @AndreAtDell & @rcauvinhttp://bit.ly/1Wa8kfN

Pt. 3: App User Engagement: Expert Advice from @SchulteElena, @delizalde, & @Paul_Yokotahttp://bit.ly/1Tuaikp

Full e-book: App User Engagement: Advice from 8 Experts – http://bit.ly/1W8PXHy


Photo credit (balloons): Flickr – Nicolas Raymond

Determining Ideal Release Frequency for Software Products

One of the questions product managers are constantly asking themselves is, “How do I get product updates into the hands of my users at a speed that is most beneficial?”

In 2011, I was a part of an industry that shipped software annually. All the companies in the industry were trying to figure out the best way to schedule their annual release to maximize the market splash. Should we release just after an industry event? Should we release just after the market share leader’s annual release? Should we release right after the board meeting? Should we release at the end of our fiscal year?

Over the last five years, many industries have shifted to more frequent releases, like quarterly, monthly, and weekly deployments. New deployment technology and hard work from DevOps teams have made it a different world for releasing software products. But it’s still a rich source of debate within organizations: what is the right cadence for your product(s)?

Pros and cons of shortening your release cadence

Pros Cons
Faster, predictable delivery of features and bug fixes Less time for you to squeeze in a feature or bug fix
The risk of a bad bug is lower in a smaller release Software bugs being released every 2 weeks will seem worse than if the same amount went out once a month
Faster feedback for the team More frequent meetings and shorter sprints mean a higher tax on the product manager/owner
The marketing, training, etc. teams have fewer items to cover when summarizing the release Release summary processes might need an overhaul to support more frequent releases
A shortened release cadence can be treated as an experiment There may be development costs associated with increasing the release cadence, like changes to the way the product gets updated

You’ll want to do the same sort of pros and cons list for your product’s particular situation. When you do that, you’ll want to consider some product management best practices. Here are some best practices for release cadence:

  1. Make the release less risky by making it small. The goal: minimizing bad changes vs. maximizing good changes.
  2. Your release cadence is not a race. Don’t make the release small because you want to hold to a cadence that your business doesn’t actually require. For example, if your users use your product once a month, who will notice when you push to weekly releases?
  3. Consider your release health. If releases every 4 weeks are good, it doesn’t mean that releases every 2 weeks are twice as good. It’s important to look at past releases for technical risks, like a ratio of documented bugs vs. release size.
  4. Evaluate the value a faster release cadence will give to the users that use the product the most. Your power users will feel a change in release frequency the most. Will a faster cadence make them have to give feedback faster? Will a faster cadence help them do the jobs they’re doing better and faster?
  5. Put your executive hat on. It’s not only the dev team and the user that matters…make sure that release cadence is in line with your executive team’s expectations.
  6. Re-evaluate your release cadence every few months. The answer to how appropriate the release cadence will vary over time, as your organizational behavior and your users change.


Did I miss a consideration for release cadence? Do you have any stories to share on the subject? If so, leave a comment.

For more product management articles, read The Product Guy Daily. I publish it every morning.

20 Questions Product Managers Should Ask about Mobile App Testing

I’ve worked as a product manager on several different types of mobile apps: Android, HTML5, iOS, phone, tablet…but always B2B. Building a new mobile app is a great experience. During testing, changes can be made very quickly to overcome weaknesses of the app.

The most challenging part of building mobile apps is building to the devices. Devices have limitations. Not everyone buys a new, high-priced phone or tablet every two years. Therefore, both the test plan and the project plan for a mobile app are dramatically different from a browser-based version of the same workflow. Product managers need to know the different scenarios in which the user runs the app, and they need to convey that information to the team. Below are some good questions to ask the team:

1. What are some ways we are testing security?

2. How are we testing with different screen sizes?

3. How are we testing the install and uninstall events?

4. Which carriers are we testing with?

5. Are we testing with no storage space available on the device?

6. Are we testing with low battery?

7. Are we testing with “dirty” devices (OS not upgraded, apps not upgraded, generally neglected)?

8. Are we testing with low-priced devices?


9. Are we testing with incoming calls?

10. Are we testing with the devices in different positions, alternating between portrait and landscape?

11. Are we testing with screen covers?

12. Are we testing with different pixel densities?

13. Are we testing using public Wi-Fi, maybe at Starbucks?

14. Are we testing with different screen brightness settings?

15. Are we testing whether we can walk and use the app?

16. Are we testing whether we can use just a thumb to use the app?


17. Are we testing with headphones plugged in to the device?

18. Have we looked at https://appthwack.com for automated testing?

19. Have we looked at http://www.perfectomobile.com for automated testing?

20. Why will people not like using this app?

 

I hope you enjoyed the post. Leave a comment on other questions to ask. For more activities for product management, read the Product Guy Daily. I publish it every morning.

150 Product Managers to Follow on Twitter

I’ve compiled a list of 150 product managers (and a few product marketing managers) who are active on Twitter. Product managers often don’t work with other experienced product managers. It’s nice to have a support network of smart product professionals to talk to on Twitter.

 

1. Rich Mironov @RichMironov

Tech start-up veteran, product executive, writer (The Art of Product Management), agilist, analogy wrangler, product camp founder.

Silicon Valley · mironov.com

 

2. Alicia Dixon @Li_Li_D

Mobile Product Mgr, INFP, HowardU Lady Bison, BAMA Alum & Crimson Tide fan, NBMBAA, & ProductCamp DC Planning Team

Maryland · just1morething.com

 

3. Joshua Duncan @joshua_d

Tech marketing, busy dad, most likely hungry. Product Management @NoesisEnergy.

Austin, TX · arandomjog.com

 

4. April Dunford @aprildunford

Interested in the business side of Startups. Startup marketing, sales, inbound, content, running. COO, Tulip Retail.

Toronto · rocketwatcher.com

 

5. Josh Elman @joshelman

Product Guy. I have worked on Twitter, Facebook Connect, Zazzle, LinkedIn, RealPlayer. Partner at Greylock, looking for crazy new things.

Silicon Valley, CA · about.me/joshelman

 

6. Michelle Harper @mlharper

Strategic product management & marketing executive, adjunct professor, animal advocate, equestrian.

http://www.linkedin.com/in/michelleharper

 

7. Niels Hoven @NielsHoven

VP Product @PocketGems. I make games. Previously @Playdom, @Tableau. I like startups, design, and adventures.

San Francisco, CA · nielshoven.com

 

8. Hunter Walk @hunterwalk

@homebrew, Seed Stage Venture Fund for the Bottom Up Economy. Previously made products & fun at YouTube, Google & Second Life. Word.

san francisco · hunterwalk.com

 

9. ElizabethQuintanilla @equintanilla

#Marketing Gunslinger #ProdMgmnt #Prodmktg #e20 #WOM #socbiz #custserv #Austin #sales #demandgen Entrepreneur MBA #ATX GliderPilot ScubaDiver Speaker – Not AVG!

Austin, TX · http://about.me/elizabethquintanilla

 

10. Dennis Shiao @dshiao

Product and Content Marketing at @DNNCorp and #Author of a lead generation book (http://amzn.to/cqadOu ). Sharing (hopefully) useful info, one tweet at a time.

San Mateo, CA · allvirtual.me

 

11. Danny Roberts @ProductITGuy

#ProductManager, #Mobile, #AutomotiveSoftware, Believer, Husband, Painfully Nice Guy, Coach, ScifiGeek, Planner/Doer/Entrepreneur I build solutions All Day

Midwest

12. Jason Evanish @Evanish

Customer Driven Product guy. Student of Leadership. Avid non-fiction Reader. Prev @KISSmetrics. Started @GreenhornBoston a hub for Boston tech.

San Francisco via Boston · about.me/evanish

 

13. Yama @yama

Product at Telmate; formerly at @seesmic; @TechKaraokeSF; prodmgnt; GTD; jack of all trades, master of fun; Muay Thai – These tweets are my own.

San Francisco · about.me/yama

 

14. ~Cindy+F+Solomon~ @cindyfsolomon

Passionate about people & product excellence! Host, Global Product Management Talk @ProdMgmtTalk http://bit.ly/nbw9Yr @StartupProduct http://bit.ly/IfsyLr

SF Bay Area · startupproduct.com

15. Roger L. Cauvin @rcauvin

Product strategist, blogger, downtown Austin dweller, and creator of the Dadnab service.

Austin, Texas · blog.cauvin.org

 

16. Katelyn Friedson @kfriedson

Mobile + Product + Strategy. http://care.com

NYC – Boston · katelynfriedson.com

 

17. Luis Daniel Soto @luisdans

A Zettabyte is a big step for IT but a small step for mankind. Director of Product Management for Microsoft SQL Server & Big Data. New and emerging technologies

Reality · luisdans.com

 

18. Alisha Outridge @AlishaOutridge

Product Director & Growth Strategist. Likes: karaoke, #QS & turning ideas into engaging products MVP+. Formerly @Aol @KickApps @iHeartRadio Now @FlybyMessenger

New York, NY · alishaoutridge.tumblr.com

 

19. Jim Holland @Jim_Holland

Product strategy and leadership – find me hanging out at #innovation

Boise · pmtribe.wordpress.com

 

20. Kelly Kuhn-Wallace @KKDUB

Marketer w/ice cream issues. Sales supporter. Startup survivor. Wicked devil’s advocate. Often wrong. #cats #geek #b2b #prodmktg #prodmgmt Happy to help!

Minneapolis · linkedin.com/in/kellykw

 

21. Thomas Schranz @__tosh

Co-founder & CEO of @blossom_io — Love Product Management, UX, Service Design, Typography, Game Design, Dart, Growth Engineering, Tea, Minimalism, Dao, …

San Francisco, London, Vienna · blossom.io

22. J Metz @drjmetz

Cisco Storage PM, Data Centers. Rabid individualist, Promotor of Liberty and Personal Privacy

San Jose, CA USA · jmichelmetz.wordpress.com

23. Carol Kollm @ckollm

Wife & mom, entrepreneur, product owner. Connecting on new product dev, technology, & random stuff. Say hello!

Boston, MA · linkedin.com/in/carolkollm

 

24. Stewart Rogers @StewartRogers

Director of Product Management at QHR Technologies. I tweet mainly about #prodmgmt and #BlueJays.

Vancouver, BC, Canada · strategicproductmanager.com

 

25. Giles Farrow @SmartSoftMarket

Helping Software Companies and Startups improve their Marketing. Tweets on #ProdMktg #Startup #Software #Marketing.
http://smartsoftwaremarketing.co.uk/

West Sussex, UK · smartsoftwaremarketing.co.uk

 

26. John Peltier @johnpeltier

B2B Product Storyteller • @PCampATL Organizer • @CrepeCottage Co-Owner

Alpharetta, GA · johnpeltier.com/blog

 

27. Jeffrey Paul @jeffpaul

Experienced Digital Media, Agile, & Product Strategist | Passions: #beer #bourbon #dogs #food #triathlons #technology #gadgets #socialmedia #digitalmedia #agile

Westchester, CA 90045 · jeffandcrystal.com

 

28. Meghan Keaney @meghkeaney

Product Marketing at @HubSpot. Interested in tech, social innovation, writing, and just about any action movie from the early 90s

Cambridge · linkedin.com/in/meghankeaney

 

29. Jeff Lash @jefflash

Passionate about making product managers great & making #b2b companies successful. Research Director, #prodmgmt for @SiriusDecisions. Tweet/link ≠ endorsement.

St. Louis, MO · goodproductmanager.com

 

30. Jeremy Horn @theproductguy

product, technology, & content strategist

nyc · TheProductGuy.com

31. Ben Yoskovitz @byosko

VP Product @GoInstant. Partner @YearOneLabs. Ex-CEO/Founder Standout Jobs. Blogger. Entrepreneur. Father. Opportunity-seeker.

Halifax · instigatorblog.com

32. Larry McKeogh @lmckeogh

Product Management / Marketing – Taking 1 + 1 and getting π. Co-founder Rocky Mountain ProductCamp

Boulder

 

33. Nir Eyal @nireyal

I work on, advise, write, and teach about products that move people. Author of Hooked: How to Build Habit-Forming Products http://goo.gl/xuLWPN

Palo Alto · nirandfar.com

 

34. Steve Johnson @sjohnson717

The tech industry’s authority on product management processes. Author, speaker, consultant, guitar player.

DC area · about.me/sjohnson717

 

35. Fred Beringer @fredberinger

VP Product at SOASTA Web Performance, Software Testing, Software Development, Cloud Computing, Mobile Testing & Startup fun!

Mountain View, CA · fredberinger.com

 

36. Ryan Hoover @rrhoover

Co-Creator of @ProductHunt.
EIR at @Tradecraft.
Creator of @StartupEdition.
Former Director, Product at @PlayHaven.

San Francisco, CA · ryanhoover.me

 

37. Phil Wolff @evanwolf

Product Manager. Technologist. Advocate. Communicator. pwolff@gmail.com. http://letmydatago.org +1-510-444-8234

Oakland, California · linkedin.com/in/philwolff

 

38. Jason Shen @JasonShen

Build + grow tech products. Host of http://TectonicPodcast.com . Author of Winning Isn’t Normal. Nat’l champion gymnast. Prev: @Smithsonian @YCombinator @Stanford

NYC SF DC · jasonshen.com

 

39. Melanie Holloway @baltomel

Product mkting mgr loving life in Baltimore. I like making sandwiches. I like running I like history.I believe in the power of a positive mental attitude. #pma

Baltimore Maryland · thisismetraining.com

 

40. Alison Sigmon @alisonsigmon

Focus: Product & UI/UE design, psychology, & marketing. Writer. Therapist. Runner. Veteran. Dog lover. Devoted learner. CDO at The Outdoor Shopper

Oklahoma · mindscraping.com

41. Kristofer Layon @klayon

Product designer. Author of Digital Product Management, my third book for New Riders/Peachpit. All around mobility enthusiast: devices, running, travel.

Minneapolis · kristoferlayon.com

 

42. Geoffrey Anderson @gander2112

Product Manager, techie, geek, musician,dog lover, heart attack survivor. My tweets are my own

Tucson, AZ · tralfaz.org

 

43. brian piercy @brianpiercy

The product manager your parents warned you about. Hacker, breakfast taco expert, college football junkie. Terrible jogger.

austin, texas, y’all · brianpiercy.com

 

44. Martin Eriksson @bfgmartin

I’m Martin Eriksson – Product Chief at @Covestor, founder of @ProductTank, @MindtheProduct and #mtpcon, Swedish, gadget nut, foodie and petrolhead.

Boston & London · martineriksson.com

 

45. Andrea Moe @AndreaMoe

ENTP, dog and kitty lover, experimental cocktail mixer, football chick, fitness wannabee, OH! and I do a little product managing and marketing for @AirSage

Atlanta · linkedin.com/in/andreamoe

46. Brandon Watson @BrandonWatson

I run Product Management for Kindle Reader software. I love tech, learning, and ratcheting up the crazy with endurance racing…views here are my own.

Redmond, WA · manyniches.com

47. Ken Norton @kennethn

Partner @GoogleVentures. Former PM @Google. Bring the donuts.

Silicon Valley, CA · kennethnorton.com

 

48. Ubaid Saleem @Ubaid_Saleem

Digital executive. Tweets on Product Mgmt, Marketing, Customer Exp, Strategy, Innovation, Leadership & Management. Love tech, gadgets & SciFi. Opinions my own.

Northern Virginia

 

49. John-Paul Herrmann @extraterrestric

I love to discuss and build great products. Characteristics: Creativity, courage, competency, confidence, commitment and common sense.

München

 

50. lisaw1 @lisaw1

Strategy & Management Consultant; Product & Project Management

San Francisco Bay Area · about.me/lisaw1

 

51. Sachin Rekhi @sachinrekhi

Entrepreneur, Product Guy, and Software Engineer

San Francisco, CA · sachinrekhi.com

 

52. Allan Berger @allanberger

Co-founder & CCO of @Blossom_io. I tweet about Product Management, Lean, UX, UI, Kanban, Growth Hacking, Dart … Passionate Cyclist & Foodie 🙂

San Francisco, London, Vienna · blossom.io

 

53. Emer Kirrane @Exxx

Web Analytics Fairy & Product Manager. Community Liaison for @AnalysisXChange. I tweet about #measure ‘n’ junk

Budapest, Hungary · about.me/emerkirrane

54. Dan Olsen @danolsen

Passionate about product management, UX design, and analytics. Startup consultant, interim VP of Product, entrepreneur, speaker, coder, Lean Startup guy

Palo Alto, CA · olsensolutions.com

55. peter scharnell @scharnell

product manager in the payments space

atlanta, ga

 

56. Ayori Selassie @iayori

Mom, Nerd, Baby Face, Product Manager, dabble in Ruby, Organize @pitchmixer, Mentor @TechWomen, Curate @BWIComputing, Editor/Strategic Adviser @blkintechnology

Oakland, CA · huggingyuri.com/hug/

 

57. Laura Klein @lauraklein

Principal at Users Know & Author of UX for Lean Startups. I blog about UX, Research, Product Management, and Lean Startup.

Silicon Valley · usersknow.com

 

58. Paul Brown @brownpf

Intrapreneur,occasional maker, abductive thinker, technologist and T-shaped agile product guy;tweets on #prodmgmt, #agile, #ux, #lean, #innovation and #startups

London & East Sussex · brownpf.com

 

59. Jonathan Libov @libovness

Product Manager at @appsfire (http://appsfire.com ) and co-creator of Snapix (http://snapwith.me ).

I’m very handsome.

Tel Aviv, Israel · whoo.ps

60. Darrin Johnson @marketmotivated

Husband and father interested in connecting with people about, entrepreneurial ventures, product mgmt, the outdoors, and education.

USA · http://www.linkedin.com/in/darrinmjohnson

 

61. drjimanderson @drjimanderson

Soft Skills For Tech Folks: Negotiating, Product Mgmt, Public Speaking, IT Mgmt, CIO Skills; Consultant, Speaker, Coach, and Trainer; owner of 80lb Boxer pup

Florida, U.S.A. · BlueElephantConsulting.com

 

62. Jennifer Doctor @jidoctor

Passionate experienced Product Marketing & Management leader … & diehard lifelong Red Sox fan! (Views expressed are mine.)

Delray Beach, FL · outsideinview.com

 

63. Joe Cotellese @JoeCotellese

Director of Product @AWeber. I tweet about email marketing, mobile apps, product development and progressive politics. Opinions are my own (you can’t have ’em)

Bucks County, PA · Linkedin.com/in/joecotellese

 

64. Paul Young (ptyoung) @ptyoung

Paul Young is an Instructor for Pragmatic Marketing and Founder of ProductCamp Austin

Austin, TX · productbeautiful.com

65. Cranky Product Mgr @crankypm

The Cranky Product Manager is the fictional, snarky alter-ego of a mild-mannered software product management professional.

Silicon Valley, CA · crankypm.com

 

66. Ellen Chisa @ellenchisa

product @kickstarter, trustee @awesomefound, and alum @olincollege

Brooklyn · ellenchisa.com

 

67. Johanne Lemaire @J_Lemaire

Easy Tech Marketing: Getting B2B Product marketing just right. Can I help you, too? http://easytechmarketing.com

Vancouver-based global nomad · about.me/johannelemaire

68. Michael Hopkin @michaelrhopkin

Developing leadership in product management and product marketing. You’ll find me in #leadership #prodmgmt #prodmktg Husband, dad, runner, outdoors enthusiast.

Lindon, UT USA · leadonpurposeblog.com

 

69. Ellie Cachette @ecachette

VP Product Marketing @koombea. Supporter of @women2 and @springboardent. Technical products.

NYC via SF · elliecachette.com

 

70. Michael Ducker @miradu

Web Product for @Twitter. @OlinCollege Alum.

San Francisco · miradu.com

 

71. Robert Karel @rbkarel

VP Product Strategy with Informatica. Former Forrester analyst for DI, DQ, MDM and data governance. GovernYourData moderator. [All opinions are my own]

Redwood City, CA · informatica.com

 

72. Ben Tepfer @bentepfer

Alum of @SyracuseU | #ProductMarketing @Adobe | Geographer | Lover of Craft Beer, Maps, and Music Festivals | Tweets are my own

Boston, MA · bentepfer.com

 

73. Matt Schlicht @MattPRD

Experimenting with #bitcoin & #dogecoin. CEO of @HipsetNetwork, General Partner at Dominatefund, @Forbes 30 Under 30 twice, did product at @Ustream for 4 years

San Francisco, CA · medium.com/@MattPRD

74. Teresa Torres @ttorres

I help companies put customer development and Lean principles into practice. Read my blog at http://www.producttalk.org

San Francisco, CA · producttalk.org

 

75. Brendan Flynn @hbflynn

Digital strategist + head product guy at Shoplocal (@localatscale), passionate @ #prodmgmt #pmot #ppm #agile #leanstartup #webdev #ux #retail #music #golf

Chicago, IL

76. Christine Luc @christineluc

Product marketer in #tech. Tweets about startups, product management, marketing, music, art, food, and adventures of varying scale. I also like cute things.

Bay Area, CA

 

77. Nicholas Muldoon @njm

Aussie at @twitter. Product Manager & Marketer. Agile Coach.

San Francisco · nicholasmuldoon.com

 

78. Nils Davis @nilsie

Product management & innovation, tools both digital and hand. I can help you make better products.

Menlo Park, CA · nilsdavis.com

79. Andy Stitt @andystitt829

Founder and Publisher at Agile Product Media. Tweeting about agile product management and related topics.

Denver, PA · http://andystitt.com/agile-product-report

 

80. Robert McDaniel @RobertMcDaniel_

product guy focused on digital advertising, online video and mobile

 

81. Bruce McCarthy @d8a_driven

Innovator, consultant, coach, and evangelist for better products and product management; currently building Reqqs, the smart roadmapping tool

Boston Metro · productpowers.com

 

82. Ken Romano @kenromano

Product Director @AP // Teen Leadership Development @YMCA // Hiker // Craft Beer // #Astoria resident

New York, NY · medium.com/@kenromano

 

83. Steven Cutbirth @svenc

Lead Product Manager @dailyRx & @RxWiki Christ Follower. Aspiring Social Entrepreneur. Sports Lover. Art Appreciator. Music Admirer. Tech Geek. Texan.

Austin, TX · StevenCutbirth.com

 

84. Pradheep Sampath @PradSam

Product Guy.I build products & product teams. Making e-commerce & supply chains frictionless as VP Product Management at Liquidity Services. Personal views here

Northern Virginia / DC · about.me/pradsam

 

85. Andre Piazza @AndreAtDell

Marketing leader @Dell. I believe in intelligent products and memorable customer experiences. #ProdMgmt #Marketing #Creativity #Travel #Formula1 #SXSW #Soccer

Austin, Texas · linkd.in/andrepiazza

 

86. Joan Benson @Joani_B_

Leveraging the cloud to support & improve nonprofits and faith-based organizations. Baylor alumni. Sr Prod Mkt Mgr – Intacct.

Austn TX

87. Prashanth @sprabu

Entrepreneur, product designer, collaboration enthusiast, product manager for people and work mgmt software, SAP Mentor. Author

Palo Alto, California · productdesignjournal.blogspot.com

88. Charley Rich@Nastel @nastel

VP Product Mgmt & Marketing at Nastel: Middleware-centric APM, Analytics, MEssage tracking and self-service

ÜT: 40.907445,-73.336724 · nastel.com

89. Janna Bastow @simplybastow

Product badass. Co-founder of @ProdPad – product management software, and co-founder, organiser, writer at @MindTheProduct.

London, UK · prodpad.com

 

90. Anish @anish337

Snr Product Manager in eCom @ blinkboxbooks | ex. @ticketmaster @Microsoft | MBA Surviving Crystal Palace fan.

London · blinkboxbooks.com

 

91. Cait Porte @PMinHeels

Product (Innovator) Manager in Heels. Founder @thepawup. Passion for designing simple, effective products #prodmgmt #entrepreneur Mom of @gunnersully

Boston, MA · PMinHeels.com

 

92. Annu Augustine @annua

Product Manager – Working on improving enterprise applications

South Africa · http://www.linkedin.com/profile/view?id=31183616

 

93. Katie Walley-Wiegert @o0KitKat0o

Journalist-enthusiast turned product manager in training. Lover of language, logic, and emerging mediums. Never settling, always pushing to learn more.

Cincinnati, Ohio · assistanttotheproductmanager.com

 

94. lorifraleigh @lorifraleigh

developer tools gEEk, product manager and developer evangelist; now PHB who is lovingly known as SWMBO; space nerd & Future Astronaut

Silicon Valley, CA · linkedin.com/in/lorifraleigh

95. Marty Cagan @cagan

I’m a partner at Silicon Valley Product Group, specializing in product teams and product strategy – former exec at eBay, AOL, Netscape and HP

Silicon Valley · svpg.com

 

96. Stacy Leidwinger @StacyLeidwinger

Dir. of Prod Mgmt | Product innovator, #sourcing & #supplychain enthusiast & Tech geek at heart. Disclaimer: Tweets are my own!

Pittsburgh · blog.directworks.com

97. Rafael Dahis @rafaeldahis

thinking people, reading numbers, writing code, building products. Product Manager @Twitter.

Rio/SF · rafaeldahis.com

98. Mike Urbonas @mikeurbonas

Director of #ProdMktg, @Attivio – Business Intelligence – Info Management – Enterprise SW – Fan of @Patriots and good beer, books & coffee – Opinions all mine

Boston, MA (USA) · mikeurbonas.com

 

99. Wayne Chen @WayneChenNY

Empowering Mobile Apps & Digital Products | Startup Guy @ACCEL #500 @Hook_Mobile. | Founder @PocketSQRMedia @Enovaminds. #Freemason. http://enovaminds.com

VA, NYC · Linkd.in/WECMobile

 

100. Juan Fernández @juanferrub

Product Manager at Liferay, entrepreneur, husband, vocational musician, reader, thinker and traveler

Madrid, Spain

101. dseven @dseven

ALM Product Strategist, Microsoft

Seattle, WA · dougseven.com

102. Bryan Jowers @bryanjowers

product guy: AppDirect + others. former founder: Giftiki. I always wear a cape. Texan. #bettertogether

San Francisco · pushingproduct.co

103. Brittany Martin @BrittJMartin

Product Marketing Manager & Student Leader Advocate @Readyforce – Startup geek – Fashion lover – Hackathon enthusiast

San Francisco via Pittsburgh · sfviapgh.com

104. Angus Peacey @AWSPeacey

#Prodmgmt Exec focused on product strategy, contact centers, product innovation & product portfolio scenario planning

Buckinghamshire, UK · awspeacey.blogspot.com

105. Lauren Nham @LaurenSophia

Biz + Design Product Manager. // Think like a designer, build like a startup.

San Francisco, CA · laurennham.com

106. Shardul Mehta @shardulmehta

Product ninja, tech geek, creator of the Product Canvas(TM), Founder of ProductCamp DC, daddy, hubby, obsessed about cricket and chicken curry. Opinions my own.

Washington DC · streetsmartproductmanager.com

107. Noa Adamsky @Noa_Adamsky

Director, Product Management at LivePerson, MBA, married to Danny and a mother of 3 kids. I tweet about Products, Design, Social Media, Business Results etc.

Israel · liveperson.com

108. Brian Lovin @brian_lovin

Product Manager @buffer. Founder @thekollection

TX · brianlovin.com

109. lukehohmann @lukehohmann

Innovation Games | Serious Games | Product Management Expert

Sunnyvale, CA · innovationgames.com

110. W. Alejandro Polanco @wapolanco

Busy Husband to 1, Dad to 2, Servant to all 3. Director of #ProdMgmt. Addicted to #Innovation. Enjoying all things #SocMed, #Tech & #Startup. Tweets are my own.

Pembroke Pines, FL · linkedin.com/in/wapolanco

111. Adriane @AMusuneggi

Director of Product Management – ecommerce, social & mobile. Nonprofit advisor @SeattleWorks. Marathon runner.

Seattle

112. Hakan Kilic @HakanKilic

Director of Product Management at LightSpeed POS, fan of high tech, interested in business, start ups and technology #prodmgmt

Montreal, Canada

113. Katz Boaz @katzboaz

Co-founder & Chief Product @bizzabo, UX expert, over 7 years of product development experience. Loves pixels, bytes and algorithms.

Israel · bizzabo.com

114. Adam Lehman @adrocknaphobia

An advocate for creatives. Product Manager at Adobe. A founder of @Brackets. Video game & comic book nerd. Punched a hole in the moon for @raelehman.

RockVegas, MD · brackets.io

115. Claude Colp @ClaudeColp

Product Manager, Innovator, Doer. BC MBA class of 2013. Passionate about enhancing products. Lover of wine, foodie, food transparency, and the arts

Wayland, Massachusetts · bit.ly/1nJJ9NR

116. Paul Yokota @p_yokota

Product guy @heymosaic. Caffeine addict. Burrito connoisseur. I do my best tweeting on Wednesdays. #prodmgmt #UX #startups

San Jose, California · heymosaic.com

117. Roman Pichler @romanpichler

Lean & agile product management expert: Helps companies create innovative products. Business owner, practioner, writer, consultant, trainer.

UK · romanpichler.com

118. Joao Reginatto @reginatto

I help teams build and ship the right technology products to customers. Organizer of Product Management Dublin http://goo.gl/v89bV9 .

Dublin, Ireland · about.me/reginatto

119. Dave Anderson @supergingerdave

Agile geek, UX nerd! student of Product Management. 15yrs in telecoms, recently moved to digital finance. Business failures 1 Successes 0

Dublin, Ireland

120. Eugene P @eplawuts

Husband, parent, product geek, second screen & broadcast tech. Will play any sport with a ball and I can beat someone.

Montreal, QC

121. Michael Habib @habib

@Scopus Sr. Product Manager at #Elsevier | #librarian #altmetrics #prodmgmt etc. http://orcid.org/0000-0002-8860-7565 … (These views are my own)

NYC · mchabib.com

122. Matty Cohen @mattyza

Chief Product Officer @WooThemes. WordPress and web developer, musician & blogger. Lover of punk rock, innovation, business & 80s/90s television.

Cape Town, South Africa · matty.co.za

123. Scott Sehlhorst @sehlhorst

Agile Product Management and Strategy http://go.tynerblain.com/sehlhorst

Austin, TX · about.me/sehlhorst

124. Ope Adeoye @opeadeoye

Quick, tell her, that he is a tech fanatic currently attempting to create a consumer product success story out of Nigeria…

Lagos, Nigeria · opeadeoye.com

125. kellie jones @kelliej

Product Manager, Love to learn new geeky things, extroverted introvert,book nerd….

atlanta, ga · batcrapcrazypm.com

126. Geoff @NomadicPm

VP Product Planning @Prophix. A digital nomad tweeting about business technology, #prodmgmt, and randomly interesting things! Opinions expressed are my own.

Canada

127. Carsten B. @carbo86

Head of Product @jobmensa // Blogger @mitteilungswahn // Electronic Music Lover

iPhone: 50.734321,7.220147 · carbo86.de

128. Margarita @margaritalurye

Rock-star senior product manager in constant pursuit of innovation, technology and shoes. In no particular order.

129. Stephen McCurry @StephenMcCurry

Product Manager @Udemy

San Francisco · stephenmccurry.tumblr.com

130. Aneesha @aneeshag

Product Manager. Seeking opportunities in Australia. Geek at heart. Newbie yoga enthusiast. Love food and reading… Calvin & Hobbes fan. Green tea addict.

Melbourne · aneeshag.wordpress.com

131. Keith Hamrick @keithremarks

Product #Marketing Manager @salesforce. Excited by the #extreme, fascinated by the #mysterious. Passionate about #technology. Avid #triathlete.

San Francisco

132. Trevor Slade @TrevorSlade1

Trevor Slade – Product Analyst at IO (Tweets are my own)

io.com · http://www.linkedin.com/pub/trevor-slade/19/720/32b

133. Abhay @mathurabhay

Product Manager working on next generation assessment platform. Hobbies: Chess, Tai-Chi & Long drives.

India · successmanagers.blogspot.com

134. Liz Blink @liz_blink

passionate about product management and ultimate frisbee, co-founder of @product_anon

melbourne · linkedin.com/in/LizBlink

135. Janine Sneed @JanineSneed

IBMer, Cloud Enthusiast, Product Manager, Proud Working Mother, Avid Runner, Tweets are J9’s (my own)!

Cary, NC

136. Shantul Sharma @shantul

MBA student at Henley Business School; Team Leader; Agilist; Aspiring Product Manager; Early Adopter; Football Crazy – not necessarily in that order.

Reading, UK · http://www.linkedin.com/in/shantulsharma

137. Suzie Prince @tw_suzie

Product Manager @tw_studios tweeting about #agile #lean #tw_mingle. When I’m tweeting about other things I’m @suzie_somewhere.

San Francisco, CA · http://www.thoughtworks.com/products/mingle-agile-project-management

138. Eric Miller @gamillerteam

Optimist · Curious Product Manager, technologist & experience design advocate · Husband & father · Greatful child of God.

Suwanee, GA · giantimpact.com/to/eric-miller

139. Kristin Runyan @KristinRunyan

#Agile coach and author, Product Mgmt Pro, dog lover, motivator, collaborator. Love family, friends and getting stuff done! #ProdMgmt #Agile

Des Moines, IA · kristinrunyan.com

140. Sally Duda @SallyOutLoud

Marketing Operations Manager; reformed Product Manager; coffee lover; wannabe singer; thinks out loud.

Greater Philadelphia Area · linkedin.com/in/sallyduda

141. Sarah Donovan @sarah_donovan

product gal. loves color, simplicity, working with great teams, and good design. comes with post-its. looking for a new job at a great company.

California · linkedin.com/in/sarahdonovan

142. The Dude @PmDude

A real, sarcastic, and no holds barred product manager. I call them like I see them, and there are NO sacred cows. My tweets are my own.

Nowhere, man · thepmdude.com

143. bob mcgough @product_guy

technology product management @product_guy | | Bob’s Domains @bobsdomains http://bobs-domains.com | | Art Studio @artstud_io http://ArtStud.io

pit | sfo | bkk · linkedin.com/in/bobmcgough

144. Anders Granlund @nysteanders

Enjoying life, good food, photography and arts. Product Manager – but mostly tweeting my personal thoughts. Or things I find interesting or amusing.

Söderköping, Sweden

145. Ryan Swigler @ryanswigler

Califloridian. Wanderer. Product guy. @UVA & @UFlorida Alum.

SF

146. Craig Uhlenkott @Craiguhlen

Passionate Product Manager and client advocate. My focus is on developing great products and services that users love. Open to new opportunities and challenges.

San Diego, CA · http://www.linkedin.com/in/craiguhlenkott

147. Patrick Masi @pjmasi

Product Manager for Vertafore, finding the voice of the insurance carrier market to build better products and enable sales

Williamston, MI · linkedin.com/in/pjmasi

148. Brian Brotherton @brianbrotherton

T-shaped product manager, Agilist, former coder. Tweeting about #marketing, #prodmgmt, #UX among other interests.

Ohio, USA · linkd.in/1dkiHTR

149. Tim Feeley @timfee

Director of Site Experience @TripAdvisor. They call me the MacGyver of Product Management. (Okay, only I call myself that.) Tweets are my own.

Boston, Massachusetts · timfeeley.com

150. Nashib Qadri @nashib

Technologist, product and program manager by day, and seeker of awesomeness in people, places and life at all times.

Toronto, Canada

 

Read the Product Guy Daily for their contributions to my product management world. I publish it every morning.

 

Did I miss someone? Did I rank someone too low? Leave me a comment!

10 Things Henry Ford Could Have Taught You about Product Management

I’ve been reading through Richard Snow’s I Invented the Modern Age: The Rise of Henry Ford, and I’ve found a lot of parallels to my work in product management. Below are some things you could learn about product management from Henry Ford.

 

  1. A product can be wildly successful without being user-friendly. The Model T could literally break a user’s arm if the engine backfired during cranking. Just watch how difficult it is to use: http://www.youtube.com/watch?v=n0hQh_Ej_34
  2. Find a blue ocean. Ford’s blue ocean was people who worked in agriculture. The red ocean for automobiles at the time was the rich, monocle-wearing type; Ford instead focused on the middle class and dominated.
  3. When you’ve done something better than your competitor, make sure everyone knows it. If Ford won a race in the early days of automobiles, everyone knew it. When Ford offered his workers a higher rate of pay, everyone knew it. He took every opportunity to tell you why his company and product were better.
  4. Talking about new features means you’re going to have to continue doing new features. New features were not important to Ford, because his product was already correct. The customers became trained not to request enhancements.
  5. Don’t focus on innovation for innovation’s sake. Experiment with new product design for months before you commit to changes. Consider lots of prototypes.
  6. Once you know how to do it, build it quickly and cheaply. Focus on the efficiency and sustainability of your product.
  7. Have a single throat to choke when it comes to your product. Everyone involved with Ford’s product could have an opinion, but Henry Ford was in charge of that product. Someone else wanted it redesigned? Henry Ford noted it, but change was his decision.
  8. Eat your own dog food. Ford drove a Model T, and most of his workers drove one, too. He let his wife have a more drivable car, but he made sure most people around him were using his product.
  9. Let people talk about your product if they want to. There used to be joke books about the Model T and how cheap it was. Ford didn’t mind; he let people who discussed the Model T be a positive force for his product.
  10. When you don’t know what you’re talking about, keep your big mouth shut. Ford didn’t understand that his big mouth often hurt his product. He didn’t understand what we know as PR, but you wouldn’t make the mistakes he made.

For more information on product management and UX, read the Product Guy Daily. I publish it every morning.

New Product Managers: How a Simple UX Project is a Great Way to Get Started

Congratulations; you are a new product manager! Product managers need to pick the brains of existing users and potential users of products. They need to understand the different personas of users. They need to understand pain points of using the product and looking at the product. They need to have users that they can ask clarifying questions over the course of a year. If a new product manager does a simple UX project (like this one), she will have all those things early.

 

Recruiting

Recruit 5 expert users of the product. Recruit 5 users familiar with the product. Recruit 5 potential users of the product.

 

Questions

Have the participants answer a few questions about themselves and then have them complete about 10 common tasks using the product. Ask their name, age, and any other relevant demographical data. Ask their experience level: (a) I’ve never used it and never seen it, (b) I’ve never used it, but I’ve seen it, (c) I’ve used it once or twice, or (d) I’ve used it weekly or more often. Have them briefly take a look at the product. What do they think it is there to do?

 

Tasks

Start using a screen capture tool. I’ve used Screenr and CamStudio, and both are acceptable. Screenr is better. If data security is a concern, be careful with what you’re recording and where you’re storing it. Ask them to perform ten tasks. This should not take them more than 30 minutes.

 

More questions

Ask them, on a scale of one to ten, how easy it is to use a product. Ask them how the product could be improved.

 

Conclusions

The most difficult parts of the project will be fine-tuning the script and recruiting the users. Both of these activities are very valuable to a new product manager. By watching the recordings, figure out how long it took them to perform tasks. Look for patterns in the problems the participants experienced. Look at the quotes from participants and use them. Lastly, write a short paper with recommendations on UX improvements and translate the recommendations into business requirements and functional stories.

 

For more information on product management and UX, read the Product Guy Daily. I publish it every morning.

13 Factors to Consider in Adopting New Customer-Facing Products and Services

I’ve been looking at what organizations should consider when adopting new technological solutions, and it got me thinking. Which factors need to be considered in the research and implementation of new customer-facing products and services? Here is a checklist that you can go through during your evaluation of new technologies:

 

Security

  • Will new products and services pose any risk to data security? If a user were to log in and have her personal information compromised, this would be a disaster!

Stability

  • Will new technology solutions have outages? Many of today’s technologies are “up” for less than 99% of the time. Is this acceptable? Is there something else that users can use if the solution goes down?
  • And will they strain other technologies we use? Some software types “sit on top of” existing systems and occasionally cause them to go down.

Performance

  • Consider the performance for the product or service. Will users feel it is dramatically slower than Google or Amazon?

Functionality

  • Are the features going to be there on Day 1 or will users experience iterations to get to full functionality?
  • Is there broken functionality in the product or service? Ownership: whose problem is it to fix? Accountability: to what extent is it our throat that is going to get choked when there is a problem?
  • One-size-fits-all and one-search-fits-all: should search software work out of the box for 60% of users or 99% of users? Specialists may be alienated if the general search tool is optimized for laypeople (and vice versa).

UX

  • Is a new technology-based product or service going to change the UX of other services? Major changes to your online presence have major implications for users. Even changes that are seen as very positive by most will frustrate some.
  • For a potential product or service, at what point will UX assessment be possible? Can you do UX assessment before making a large investment in resources?
  • Will the UX for mobile users change?
  • Redesigning the user interface to incorporate a new product or service is risky, and most organizations avoid drastic changes. Look at the CNN redesign model…

2000:

2003:

2008:

2011:

2013:

Impact on employees

  • What will new technology mean for existing employees’ job responsibilities? Is there currently expertise in the organization or will new positions be required? For those affected, will their other job responsibilities be lessened or changed?

Collaboration

  • Will the implementation of new products and services open doors for collaboration with other organizations? Could nearby organizations share costs with us? Do we want to work with those guys?

Resource usage patterns

  • Will new products and services change the current usage of your organization’s resources? Will end users incur the extra costs?

Hosting

  • Where does new technology live? The days of organizations having to buy/lease/maintain servers are coming to an end. Software companies offer SaaS solutions. Cloud companies like AWS can cheaply offer huge amounts of virtualized space. Due to cloud computing, initial development investments can be $$$, instead of $$$$.

Organizational priorities

  • How do potential new products and services address your organization’s priorities?
  • What is a new technology’s impact on ideal of being green? Is there a reduction in data usage? Does the fact that someone else is hosting it make it green?

Sustainability

  • Will new technologies remain sustainable? Sure, we can afford to have them now, but what about ten years from now? If organizational priorities change in a few years, will we still be locked into supporting the product or service?

Scalability

  • Will new technologies be scalable as usage grows?
  • Will new technologies be scalable as the organization grows?

Getting the word out

  • So let’s say we did implement a new technology-based product or service…how would we tell people about it? What is the marketing strategy?

 

What other factors should an organization consider? Leave a comment!

20 Great Public Library Websites

It IS possible to create a great website for a public library! Here are twenty examples…check them out!

 

#1

Multnomah County Library · Multnomah County, Oregon · http://www.multcolib.org

Emphasis on:

  1. Catalog searching
  2. Multi-lingual support
  3. Social media

 

#2

Salt Lake City Public Library System · Salt Lake City, UT · http://www.slcpl.org

Emphasis on:

  1. Carousel
  2. Library services
  3. Social media

 

#3

Cleveland Public Library · Cleveland, Ohio, USA · http://www.cpl.org

Emphasis on:

  1. Carousel
  2. New acquisitions
  3. Mobile experience

 

#4

Iowa City Public Library · Iowa City, Iowa · http://www.icpl.org

Emphasis on:

  1. Programming
  2. Mobile experience
  3. Young people

 

#5

Princeton Public Library · Princeton NJ · http://princetonlibrary.org

Emphasis on:

  1. Carousel
  2. Catalog searching
  3. Blog

 

#6

Columbus Metropolitan Library · Columbus, OH · http://www.columbuslibrary.org

Emphasis on:

  1. E-books
  2. Carousel
  3. Social media

 

#7

Carnegie Library of Pittsburgh · Pittsburgh, PA · http://www.carnegielibrary.org

Emphasis on:

  1. Carousel
  2. Young people
  3. Social media

 

#8

Lawrence Public Library · Lawrence, KS · http://www.lawrencepubliclibrary.org

Emphasis on:

  1. Carousel
  2. Mobile experience
  3. Social media

 

#9

Brantford Public Library · Brantford, Ontario, Canada · http://brantford.library.on.ca

Emphasis on:

  1. Catalog searching
  2. Social media
  3. Carousel

 

#10

St. Louis County Library · St. Louis, MO · http://slcl.org

Emphasis on:

  1. Carousel
  2. Social media
  3. Catalog searching

 

#11

Daniel Boone Regional Library · Boone & Callaway Co, Missouri · http://www.dbrl.org

Emphasis on:

  1. Library news
  2. Mobile experience
  3. Catalog searching

 

#12

Arlington Public Library · Arlington, VA · http://library.arlingtonva.us

Emphasis on:

  1. New acquisitions
  2. Multi-lingual support
  3. Carousel

 

#13

New York Public Library · Bx, Manhattan, SI · http://www.nypl.org

Emphasis on:

  1. Catalog searching
  2. Navigation
  3. E-newsletter

 

#14

William F. Laman Public Library System · North Little Rock, AR · http://www.lamanlibrary.org

Emphasis on:

  1. Graphics
  2. Young people
  3. Catalog searching

 

#15

Scottsdale Public Library · Scottsdale, AZ · http://www.scottsdalelibrary.org

Emphasis on:

  1. New acquisitions
  2. Social media
  3. Carousel

 

#16

Los Angeles Public Library · Los Angeles, California, USA · http://www.lapl.org

Emphasis on:

  1. Multi-lingual support
  2. Young people
  3. Social media

 

#17

Topeka and Shawnee County Public Library · Topeka · http://www.tscpl.org

Emphasis on:

  1. Carousel
  2. Young people
  3. Catalog searching

 

#18

McAllen Public Library · McAllen, TX · http://www.mcallenlibrary.net

Emphasis on:

  1. Carousel
  2. Library news
  3. Catalog searching

 

#19

Oak Park Public Library · Oak Park, IL · http://www.oppl.org

Emphasis on:

  1. New acquisitions
  2. Events
  3. Catalog searching

 

#20

Birmingham Public Library · Birmingham, Alabama · http://www.bplonline.org

Emphasis on:

  1. Carousel
  2. Local indexes created in-house
  3. Blog

 

You can read about the things that these important libraries are doing at Library Science Daily. I publish it every morning.

 

Here I tried to list libraries that had beautiful websites. Did I fail to mention your library’s website? Leave a comment!

Mobile Optimization for Your Academic Library Website

First, a couple graphs on mobile usage from Mary Meeker…

 

Smart phones and tablets will soon become our primary personal computers.

Mobility strategy will be necessary for:

  • Catalog discovery
  • Library marketing
  • Student account management
  • Siri-like tools for finding things on campus

 

 

When links are close together, users hit the wrong links and become frustrated.

  • A reason to avoid lists of links

 

Don’t

  • Have items that patrons click right next to each other
  • Repurpose a mobile site design from a larger screen layout

 

Do

  • Design from scratch for the small screen sizes you wish to support
  • Use Responsive Web Design for library sites to minimize:
    • Resizing
    • Panning
    • Scrolling

 

Creating a mobile site design or a native mobile app will create a different user experience

  • Here are some examples…

Is USC successful?

 

 

Developing an Android native app:

  • It isn’t difficult to make an Android app
  • Android devices are not very standardized
  • Android apps tend to have a lot more bugs than equivalent iOS apps

Developing an iOS app:

  • Much easier to develop
  • Smaller share of the market

 

Other mobile technologies that academic libraries are beginning to use:

  • ILS-sent text messages about due dates/times, library events, etc.
  • Texting a call number/URL to a mobile device
  • Texting a librarian for reference questions
  • QR codes that send people to parts of the library website